IC
Call Center Command
Infinity Clients · Today · 14:48
Today
7 Days
30 Days
All
Alpha
Bravo
📞 Total Dials
1,282
📅 Appointments
112
⏱ Talk Time
22h 28m
💬 Conversations
210
📊 Team Pickup %
42%
💷 Commission Owed
£880
💰 Deposit Revenue
£6,383
⚠️ Invalid Bookings
2
🏆 Leaderboard
📊 KPI Breakdown
💷 Commissions
🔍 Performance Diagnosis
#
Agent
Dials/Day
Talk Min
Avg Gap
Pickup %
Convo %
ABR %
Appts/Day
Dials/Bkg
Score ▼
1
Amara Osei
Team Alpha
243
307m
0.2m
47%
44%
64%
32
8
120
2
Priya Patel
Team Bravo
270
296m
-0.2m
46%
41%
53%
27
10
120
3
Tyrell Wilson
Team Alpha
285
251m
0.5m
43%
38%
55%
26
11
119
4
Jordan Blake
Team Alpha
247
232m
0.9m
38%
37%
43%
15
16
113
5
Marcus Chen
Team Bravo
237
262m
1.6m
37%
31%
44%
12
20
107
Infinity Clients · Call Center Command · Data Source: GHL → Make.com → NocoDB (RowForge)
KPI Targets: 200 dials · 220m talk · <1m gap · 35% pickup · 30% convo · 40% ABR · 7 appts/day