Internal Support · 7 tickets
Support Tickets
Internal team requests, issues, and escalations
+ New Ticket
Open
2
In Progress
3
Resolved
2
Critical Active
2
Total
7
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TKT-001
GHL webhook not firing for Pro Aesthetics
🖥️ Tech / Tool Issue · by Justine
🟠 High
In Progress
CRM Tech
2026-02-17
TKT-002
Need new carousel creatives for AINS Beauty
🎨 Creative Request · by Justine
🟡 Medium
Open
Creative 1
2026-02-17
TKT-003
Make Scenario 5.2 failing — commission rollup
🐛 Bug Report · by Tyrell
🔴 Critical
In Progress
CRM Tech
2026-02-17
TKT-004
Add 'pause reason' field to Churn Tracker
💡 Feature / Improvement · by Justine
🟢 Low
Open
Tyrell (CEO)
2026-02-14
TKT-005
Time off request — 24-26 Feb
👥 HR / People Request · by Jordan Blake
🟢 Low
Resolved
Tyrell (CEO)
2026-02-12
TKT-006
Pellis & Co client unhappy — requested call with management
🔥 Client Escalation · by Justine
🔴 Critical
In Progress
Tyrell (CEO)
2026-02-17
TKT-007
Access needed to Belgrave Cosmetics ad account
🔐 Access / Permissions · by Media Buyer 1
🟡 Medium
Resolved
CRM Tech
2026-02-14
Tickets auto-notify via Slack · Stored in Row Forge · Scenario 9.1